Hivetec

Built specifically for aged, disability and community care providers.

Bridge Care has been developed in line with industry reforms to enable home care and support providers. Bridge Care enables your workforce to collect data at the point of care, enabling better management and communications between your client, your workforce, and funding bodies.
Customer Relationship Management

Bridge Care's CRM actively tracks and manages information related to existing and prospective clients (e.g. enquiries, service providers, NDIA, suppliers, employers, RTOs, etc.). Information is presented on a single page, providing a complete view of the organisation, including history, key contacts, activities, and client history. This page also acts as the hub where any new activity related to the organisation is transacted.

Scheduling and Rostering

The master schedule provides a look for the coordinator across their state, region and/or territory, enabling a visual identifier of full time, part time and casuals to ensure that staff are rostered to meet their required employment hours. The system matches the preferences from the client, and the skills set of the worker to complete the required activities during the visit. The GeoCoding of worker and client addresses assists in best route mapping and directions.

Mobile Application

The mobile application is a fully contained application available on any smartphone. It contains schedules and client information required for a two day period. When a worker arrives they work through the list of activities to be completed checking them off as they go. All activities are returned to Bridge Care with geocoded locations. 

Email Campaigns

By leveraging the key contacts stored against organisations and clients, Email Campaigns allows marketing professionals to develop, distribute and track email campaigns. As part of the campaign process, marketers are able to create and manage unique and targeted distribution lists.